After high traffic caused UFC Fight Pass to crash multiple times during Saturday’s Floyd Mayweather Jr. vs. Conor McGregor mega-fight, UFC and its streaming partner NeuLion could face a class-action lawsuit.
According to attorney Hart Robinovitch, the companies have yet to address the issue and how they intend to reimburse customers who paid $100 to view the fight.
“I’ve already spoken to one person who is frustrated about the situation,” Robinovitch told USA TODAY Sports. “The people who paid $100 and then bought food and beer had their night ruined. The main thing you have to consider is what are they going to do for these people?
“Bringing a class action on behalf of people affected negatively is the best shot at recovering the purchase price. It would be difficult to get ancillary damages (for the costs of a fight party) since everyone’s experience is different. But what they all have in common is that they paid $100, satisfying their end of the deal, and weren’t able to watch the fight.”
UFC president Dana White released a statement Monday saying the organizations are working to get to the bottom of the problem.
“We’re incredibly disappointed by the technical difficulties that were experienced Saturday night, and we’re working with our vendor NeuLion to assess exactly what happened,” White said. “Nothing is more important to the UFC than our fans. They’ve always been incredibly loyal and supportive and we’ll always take care of them.”
Although the anticipated bout failed to sell out T-Mobile Arena in Las Vegas, Mayweather-McGregor may break the record set by Mayweather’s 2015 fight against Manny Pacquiao for the largest gate revenue for a boxing event. Mayweather said at his post-fight press conference that gate receipts were on pace to surpass $80 million.